Return + Refund Policy

Updated 5 months ago by Oru Kayak


Our Return + Refund Policy: 

Purchased but not shipped: 10% processing fee

Shipped (within 30 days): 15% restocking fee, customer pays shipping both ways.

No returns after 30 days

To find out if you're eligible for a return and to obtain a Return Authorization Number, please contact Oru Kayak by email at service@orukayak.com, and include the following information:

  • Your name
  • Your order number
  • HIN number

For warranty details, please click here.


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